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Tag: confidence scoring

1 article tagged “confidence scoring”
AI Agents

Maker, Checker, Threshold: Why a Mortgage AI Agent Gets Three Independent Chances to Say No Before It Writes to the LOS

Mortgage operations already run on maker-checker: the underwriter decides, QC re-checks, a manager signs the exception. An AI agent that writes to the system of record should be held to the same separation, and a single model with a self-reported confidence score is not that. A technical account of how our three verification layers are built, what the checker is and is not allowed to see, why disagreements are never settled by a vote, and how the auto-clear threshold gets set.

7 min read
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Loan review fell from 4 hours 50 minutes to 47 minutes per file, and 78% of items now clear at high confidence — so QC touches only the exceptions.

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