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Tag: Adult Protective Services

1 article tagged “Adult Protective Services”
Compliance

Elder Financial Exploitation on the Voice Channel: What the Senior Safe Act, FinCEN FIN-2022-A002, and the State APS Handoff Actually Ask the AI Agent to Do

Elder financial exploitation is the fraud pattern retail bank compliance teams talk about the least and lose the most on. The Senior Safe Act, FinCEN's 2022 advisory, and the state Adult Protective Services reporting statutes set the response the bank is expected to run when the agent detects it, and the voice channel is where most of the signal lives. The detection cues we score, the temporary-hold decision the agent does not make alone, and the reporting flow the branch does not have to design from scratch.

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