Agentic AI for compliant customer interactions

Streamline customer support, escrow management, collections and payment workflows using AI agents

Sei AI

Complaints Management

Voice and Chat AI Agents

Customer Support QA

Compliant AI Agents to automate customer support

AI built on regulations & enforcement actions

Customisable with internal policies

FEATURES

Key Features for Seamless Compliance and CX Management

Sei's AI can interact with your customers within the established boundaries of your policies

Improve customer satisfaction by providing 24/7 support

Extract customer insights and loop the feedback back to your product

Monitor compliance across chats, emails and calls, in real-time

Identify patterns around complaints, abusive language and 30+ dimensions

Monitor agents to ensure they never miss scripts that can result in regulatory violations or lawsuits

Trigger calls based on workflows like escrow discrepancies

Improve NPS by having AI Agents to handle information calls like FAQs, etc.

Deep integrations with CRM and payment systems to automate post-call activities

Highlight issues & violations across customer interactions in real-time

100% audit, no more sampling

Reduce headcount, hiring, and training costs by 90%

Reach out for a personalised demo

Sei AI saves up to 70% in costs by automating manual repetitive workflows for CX, compliance, and operations teams, so you can grow faster.