Compliant AI Agents to automate customer support
AI built on regulations & enforcement actions
Customisable with internal policies
Key Features for Seamless Compliance and CX Management
Compliant Voice and Chat AI agents
Sei's AI can interact with your customers within the established boundaries of your policies
Improve customer satisfaction by providing 24/7 support
Extract customer insights and loop the feedback back to your product
Customer Support Monitoring
Monitor compliance across chats, emails and calls, in real-time
Identify patterns around complaints, abusive language and 30+ dimensions
Monitor agents to ensure they never miss scripts that can result in regulatory violations or lawsuits
Agentic Workflows
Trigger calls based on workflows like escrow discrepancies
Improve NPS by having AI Agents to handle information calls like FAQs, etc.
Deep integrations with CRM and payment systems to automate post-call activities
Automated QA Compliance
Highlight issues & violations across customer interactions in real-time
100% audit, no more sampling
Reduce headcount, hiring, and training costs by 90%
Reach out for a personalised demo
Sei AI saves up to 70% in costs by automating manual repetitive workflows for CX, compliance, and operations teams, so you can grow faster.