Scale collections aross channels, compliantly

AI that is trained on your company, knowledgebase, products and compliance

Sei AI

Complaints Management

Voice and Chat AI Agents

Customer Support QA

Compliance first with built-in gurdrails

Dynamic personalised engine that is built for you and for your customers

Transparency and calibration with post-call analysis

FEATURES

Key Features for Seamless Compliance and CX Management

Manage afterhours inbound calls

Scale your outbounds seamlessly and capture more revenue

Ditch IVR - instantly let customers to talk to your AI agent

Monitor compliance across chats, emails and calls, in real-time

Identify patterns around complaints, abusive language and 30+ dimensions

Monitor agents to ensure they never miss scripts that can result in regulatory violations or lawsuits

Sei's AI can interact with your customers within the established boundaries of your policies

Improve customer satisfaction by providing 24/7 support

Extract customer insights and loop the feedback back to your product

Sei AI uses past interactions to create a personalised calling experience for every customer

Integrations with your CRM and LMS improves accuracy across every interaction

Provide instant replies to your customers with our AI-enabled knowledgebase indexing

Reach out for a personalised demo

Sei AI saves up to 70% in costs by automating manual repetitive workflows for CX, compliance, and operations teams, so you can grow faster.