Compliance first with built-in gurdrails
Dynamic personalised engine that is built for you and for your customers
Transparency and calibration with post-call analysis
Key Features for Seamless Compliance and CX Management
Compliant Voice and Chat AI agents
Manage afterhours inbound calls
Scale your outbounds seamlessly and capture more revenue
Ditch IVR - instantly let customers to talk to your AI agent
Customer Support & Collections Monitoring
Monitor compliance across chats, emails and calls, in real-time
Identify patterns around complaints, abusive language and 30+ dimensions
Monitor agents to ensure they never miss scripts that can result in regulatory violations or lawsuits
Personalisation at scale
Sei's AI can interact with your customers within the established boundaries of your policies
Improve customer satisfaction by providing 24/7 support
Extract customer insights and loop the feedback back to your product
Automation, integrations and workflows
Sei AI uses past interactions to create a personalised calling experience for every customer
Integrations with your CRM and LMS improves accuracy across every interaction
Provide instant replies to your customers with our AI-enabled knowledgebase indexing
Reach out for a personalised demo
Sei AI saves up to 70% in costs by automating manual repetitive workflows for CX, compliance, and operations teams, so you can grow faster.
