AI built on regulations (Fair Housing Act, RESPA, TILA, UDAAP) & enforcement actions
Mitigate risk with 100% compliance monitoring
Customisable with internal policies
AI Agents for backoffice and frontoffice operations
Compliant Voice and Chat AI agents
Sei's AI can interact with your customers within the established boundaries of your policies
Improve customer satisfaction by providing 24/7 support
Extract customer insights and loop the feedback back to your product
Customer Support (Origination & Servicing) Monitoring
Monitor compliance across chats, emails and calls, in real-time
Identify patterns around complaints, abusive language and 30+ dimensions
Monitor agents to ensure they never miss scripts that can result in regulatory violations or lawsuits
Document Intelligence
Extract key information across different document formats for every loan file
Create dynamic checklists and let our AI stare and compare to flag discrepancies
Agentic AI that delivers outcomes by calling employers, checking websites for accuracy of information, etc.
Automated QA Compliance
Highlight issues & violations across customer interactions in real-time
100% audit, no more sampling
Reduce headcount, hiring, and training costs by 90%
Related Products & Industries
Underwriting and QC
Validate loan files against guidelines and transform them into fully underwritten loan files.
AI Chat & Voice Agents
Conversational AI agents that answer customer queries, collect payments, and execute workflows with auditability.
AI Agents for Banks
Compliant AI agents for real-time monitoring of customer support and sales conversations.
AI Agents for Servicers
Streamline support, escrow management, and collections with compliant AI agents.
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- Stand up compliant AI workflows in weeks, not months
- Tailored for collections, servicing, underwriting, and CX teams
- SOC 2 Type II ready with enterprise-grade security controls
- Integrated with your CRM, telephony, and loan systems