AI built on regulations (Fair Housing Act, RESPA, TILA, UDAAP) & enforcement actions
Mitigate risk with 100% compliance monitoring
Customisable with internal policies
Key Features for Seamless Compliance and CX Management
Compliant Voice and Chat AI agents
Sei's AI can interact with your customers within the established boundaries of your policies
Improve customer satisfaction by providing 24/7 support
Extract customer insights and loop the feedback back to your product
Customer Support (Origination & Servicing) Monitoring
Monitor compliance across chats, emails and calls, in real-time
Identify patterns around complaints, abusive language and 30+ dimensions
Monitor agents to ensure they never miss scripts that can result in regulatory violations or lawsuits
Document Intelligence
Extract key information across different document formats for every loan file
Create dynamic checklists and let our AI stare and compare to flag discrepancies
Agentic AI that delivers outcomes by calling employers, checking websites for accuracy of information, etc.
Automated QA Compliance
Highlight issues & violations across customer interactions in real-time
100% audit, no more sampling
Reduce headcount, hiring, and training costs by 90%
Reach out for a personalised demo
Sei AI saves up to 70% in costs by automating manual repetitive workflows for CX, compliance, and operations teams, so you can grow faster.
