FOR LENDERS
You are measured on pull-through, cycle time and repurchase risk. All three are decided by work that is expensive to staff and slow to scale. Calling the lead back before a competitor does. Calculating self-employed income the same way twice. Clearing conditions against an overlay matrix nobody can hold in their head, and QC-ing what you just funded. Sei takes that work, inside the LOS you already originate in.
The lead that fills out a form at 9pm is called back in seconds rather than the next morning, by which point they have usually shopped two more lenders. Loan officers stop spending the day on the same five intake questions.
The Loan Officer AssistantThe application, the status and the secure upload run on the same loan model underwriting reads — so the borrower is asked for what this file needs, once.
The POSUploads, emails, faxes and closing packages are split, classified and filed into the right eFolder bucket as they arrive, so processors open a stacked file instead of a pile of PDFs.
The Indexing AgentThe full document set is predicted from loan type, investor and borrower profile and requested upfront, so a file reaches an underwriter complete rather than three chases later.
The Document ConciergeAll income types calculated, per borrower with rep-and-warrant
The Income DeskConditions clear against the agency handbooks and your own overlays, each cited to the page it came from and written back into the LOS.
The Conditions ManagerTRID timing and fee tolerances are checked before the Closing Disclosure goes out, so the cure is caught rather than paid.
The TRID & Cure ManagementPre-funding and post-close QC on every loan rather than a sample, with an audit trail an investor or agency can read as-is.
The Pre-Close QC AgentEvery loan-officer call scored against your SOPs and the disclosure rules, with the violating moment cited — instead of the handful a reviewer can reach.
The Compliance AgentEvery decision behind these is made against The Rulebook you gave us, checked by Triple Check, and logged in The Evidence Trail with a citation. How that works.
Better Mortgage — the NASDAQ-listed digital lender — automates 92% of QC and closes a full review cycle in under an hour with Sei.
4h 50m → 47mloan review time
92%of conditions checks automated
78%items auto-cleared
A top-25 independent mortgage bank headquartered in California puts Sei voice agents on inbound and outbound — 9.2× more appointments booked and 12% more leads converted.
9.2×more appointments set on average
+12%lift in lead conversion
24/7inbound coverage
You Ain't Seen Nothin' Yet
Pack up some of your complex historical files — any loan type, any investor. We run them through intake, income and condition clearing, and in 30 minutes you see every condition we created and cleared efficiently for your own team, and why.
Case study highlight
Loan review fell from 4 hours 50 minutes to 47 minutes per file, and 78% of items now clear at high confidence — so QC touches only the exceptions.
Pre-Close QC Agent · Better Mortgage— read the case study