Sei launches compliant voice AI agents for financial institutions!

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YCombinator

Compliant AI Agents for Financial Institutions

Sei is an AI platform for CX and Compliance teams. Simplify your customer support, collections, compliance workflows and others.

Trusted by

Trusted by listed financial institutions and banks

75% increase in customer NPS

60% reduction in handle times

FEATURES

AI agents to interact with customers and manage compliance

AI Agents for Customer Conversations

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Sei AI agents can interact through voice, email, and chat to handle verification workflows, collect payments, process due date changes, handle account enquiries, handle fraud/disputes, etc.

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Reduce average handle time by 75%. Optimise your sales outreach by calling at customer's preferred times. Customise with your policies and rulebooks

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Adhere to TCPA, UDAAP and other regulations

AI Agents for Customer Conversations

AI Agents for Complaints and Compliance

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Sei AI can ingest custom policies, understand regulations, escalate fraud and legal concerns, flag complaints on unfairness, product issues, privacy violations, and more

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Manage VoC programs, perform RCAs and handle escalations in real-time

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Get alerted in real-time on serious escalations and proactively resolve complaints

AI Agents for Complaints and Compliance

AI Agents for QA and Agent Productivity

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Reduce post-call time with auto summarisation and ticket tagging, allowing agents to be more productive

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Sei AI agents automates repetitive workflows of QA & Risk analysts, gives you unprecedented control over your compliance programs

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Use our coaching opportunities module to provide continuous feedback to agents - human and AI

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Onboard in a week with your custom policies & SOPs and our AI agents will ensure strict adherence, improving compliance

AI Agents for QA and Agent Productivity

Multimodal AI Agents for Workflows

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Unify fragmented workflows across customer support, QA and product like claims processing, impound management, etc.

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Out-of-the-box integrations with your payment processors, loan management systems and contact center platforms

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Sei AI can analyse calls, emails, chats, social media, images, documents, audio, video, and more, providing real-time feedback

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Sei AI can interact with your customers across 15+ languages.

Multimodal AI Agents for Workflows
Demo

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SEI EFFORTLESSLY INTEGRATES WITH YOUR EXISTING TOOLS

SECURITY

Built with a commitment to
security and privacy

GDPR Ready
SOC2 Type-2
100% Auditability
FAQ

Just ask, you will get

We deploy our systems and models in the cloud within private VPCs. Each customer's data resides in sandboxed environments. We are SOC2 Type 2 compliant with regular penetration testing

Sei is designed with customisability as its core. Bring your own policies, guidelines and SOPs

Sei is built with a compliance-first approach. Our models are trained on consumer protection regulations. Every single interaction is audited against regulations and rulebooks. We have strict guardrails to ensure privacy and prevent leakage of sensitive information and unauthorised disclosures

Our AI agents regularly monitor for regulatory changes and incorporate the same. We can also monitor your policy changes dynamically and update the AI models

We integrate with your payment processors, loan management systems and CCaaS software. We also support custom integrations at the time of onboarding

We have a dedicated account managers for each customer. We will open up a private Slack channel along with email and call support with strict SLAs

Reach out for a personalised demo

Sei AI saves up to 70% in costs by automating manual repetitive workflows for CX, compliance, and operations teams, so you can grow faster.

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